by Candace Wells, COO and Law Business Strategist, Attorney Alchemy
You’ve probably heard that policies, procedures, systems, and processes will not only save your sanity, but also make you and your team more efficient. Maybe you even “get” it and want to document your processes, but don’t know where to start. I hear you. It can be daunting to figure out where to begin.
My recommendation? Start small. By formalizing your intake script, you can get started on documenting how things work in your firm and decrease fee objections, increase your closure rates, and save hours of your time.
Let me explain.